This privacy policy sets out how ONCE UPON A RIDE SL (hereinafter ONCEUPON) uses and protects any information that you give ONCEUPON when you use this website.

ONCEUPON is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

ONCEUPON may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 22.05.2018.



You may be aware that a new European Union law, called the General Data Protection Regulation or “GDPR" gives certain rights to individuals in relation to their personal data.

“Right of Access” is the right to be informed of and request access to the personal data we process about you.

“Right to Rectification” is the right to request that we amend or update your personal data where it is inaccurate or incomplete.

“Right to Erasure” is the right to request that we delete your personal data.

“Right to Restrict” is the right to request that we temporarily or permanently stop processing all or some of your personal data.

“Right to Object” is the right, at any time, to object to us processing your personal data on grounds relating to your particular situation; the right to object to your personal data being processed for direct marketing purposes.

“Right to Data Portability” is the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party's service.

“Right not to be subject to Automated Decision-making” is the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.

If you wish to make use of or exercise any of the above rights, please contact us at and we will comply as soon as possible.



We may collect some of the following information about you: name, contact information including email address, demographic information including postcode, preferences and interests, and other information relevant to customer surveys and/or offers.



We require this information to understand your needs and provide you with a better service, so we may carry out the following actions:

Internal record keeping.

Improving our products and services.

Sending promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Contacting you for market research purposes. We may contact you by email, phone or mail. We may use the information to customize the website according to your interests.



We take care of your information. For that reason we ensure that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

By submitting your personal data, you agree with our Privacy policy. We will ensure that your data is treated securely and in accordance with this policy.

Unfortunately, the submission of information on the internet is not completely secure. We will make sure that your personal data are protected but we cannot guarantee the total security of your data. You must know that any transaction is at your own risk. We will use strict procedures and security features to try to prevent unauthorised access.



A cookie is a small file which asks permission to be placed on your computer's hard drive. By accepting them, the file is added and the cookie analyzes web traffic or notifies you when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This allows us to analyse data about web page traffic and to improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Cookies help us provide you with a better website, by enabling us to monitor which pages you find of interest. Under no circumstances a cookie gives us access to your computer or any information about you, other than the data you choose to share with us.

You are free to choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can choose to modify your browser settings in order to decline cookies. This may prevent you from taking full advantage of the website.



Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those websites. For that reason, we are not responsible for the protection and privacy of any information which you provide whilst visiting such sites that are not governed by this privacy statement. We recommend you to carefully read their privacy policy before taking any action on them.



As our customer you are free to restrict the collection or use of your personal information in the case you have allowed us to use your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to

If you find that any information we are holding on you is incorrect or incomplete, please send us an email to the address above indicated. Information will be corrected immediately.